PRIVACY POLICY

We protect your information. We respect your trust.

At DATAWAVE SERVICES, S.A., we are committed to protecting the privacy and personal data of our users, customers, and partners. This Privacy Policy describes how we collect, use, store, and protect your information, in compliance with applicable law in the Republic of Panama.

Applicable legislation

This policy is governed by Law 81 of March 26, 2019 on the Protection of Personal Data of Panama, as well as its complementary regulations.

Information We Collect

DATAWAVE SERVICES, S.A. may collect the following personal data:

  • Contact information (name, email, phone)
  • Professional information (company, job title)
  • Browsing data (IP address, website behavior)
  • Information Voluntarily Provided Through Forms or Communications

Purpose of data processing

We use the information collected to:

  • Respond to queries and requests
  • Provide our consulting services
  • Improve the user experience on our website
  • Send commercial communications (where consent is present)
  • Comply with legal and regulatory obligations

Legal basis for processing

The processing of personal data is carried out in accordance with:

  • The consent of the owner
  • The performance of a contractual or pre-contractual relationship
  • Compliance with legal obligations
  • DATAWAVE SERVICES, S.A.'s legitimate interests, without violating fundamental rights

Information protection and security

DATAWAVE SERVICES, S.A. implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure.

Data sharing

DATAWAVE SERVICES, S.A. does not sell or trade personal data. We may share information with:

  • Technology Service Providers
  • Management and communication platforms
  • Competent authorities, when required by law

All third parties comply with appropriate data protection standards.

Rights of the data subject

According to Law 81, users have the right to:

  • Access your personal data
  • Request the rectification of incorrect data
  • Request the deletion of your data
  • Oppose the processing of your data
  • Revoke the consent granted

To exercise these rights, you can contact us through the channels indicated below.

Data Retention

Personal data will be retained only for the time necessary to fulfill the purposes described or as required by current regulations.

Use of cookies

DATAWAVE SERVICES, S.A. uses cookies to improve the user experience. For more information, please see our Cookie Policy.

International Data Transfers

For international transfers, DATAWAVE SERVICES, S.A. ensures that the data is handled in accordance with applicable standards of protection and security.

Changes to this Policy

DATAWAVE SERVICES, S.A. reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.

Contact

If you have questions or wish to exercise your rights regarding your personal data, you can contact us via:

  • 📧 customer.services@datawave-services.net
  • 📞 +507 310-8211

👉 At DATAWAVE SERVICES, S.A., privacy isn't just a legal obligation, it's part of our commitment to trust and excellence.